It’s all about making home more comfortable, safe and secure for you. And Works with Nest products can use Home/Away Assist to work better too. Your Nest Protect can run its monthly Sound Check while you’re out. Your Nest Thermostat can turn the heat on right when you get home. ![]() With Home/Away Assist, Nest Cam can turn on when you leave and off when you walk in the door, so it’s an even better security camera. And we keep your information safe and secure by encrypting our connections and staying up to date on the latest threats. Home/Away Assist only needs to know if you’re home or not. That’s why Nest doesn’t track where you go. Nest has always taken your privacy seriously. By combining sensor data, algorithms and multiple phones, we think we’ve nailed it. ![]() But more importantly, we wanted to do it right. We’ve wanted to do Home/Away Assist for a long time now. And it won’t turn down the heat if someone is in a room not visible to any activity sensors. So Home/Away Assist will switch to Away only if everyone is out. When family members opt in, it lets Home/Away Assist use data from their phones – Android or iOS. And Home/Away Assist also uses your phone’s location to do an even better job of telling if anyone’s home.įamily Accounts provides a critical piece of the puzzle. Home/Away Assist uses learning algorithms and activity sensors built into Nest products – the same things the Nest Learning Thermostat has been using for four years to help save energy. So Nest takes a more thoughtful approach, using more information to get it right. And what if a roommate, guest or babysitter is still at home? Geofencing alone can get it wrong – turn the lights off when someone’s home. Geofencing isn’t very precise, so a product might think you’re home when you’re really a couple blocks away. Then they track your phone to determine when you cross that barrier. To guess if you’re home, other products use a single phone’s location to define a virtual barrier, or geofencing. So now the whole family can control the Nest Thermostat, get notifications from Nest Protect, see what’s happening at home with Nest Cam, and get their own copy of the monthly Home Report. It’s easy to add and remove people from your Family Account. ![]() Family Accounts let up to 10 people access the Nest products in your home using the Nest app with their own Nest Accounts.
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